Kent Charity Ellenor Rated Outstanding by the Care Quality Commission

by | Oct 27, 2017 | Dartford Charities

Ellenor, the Kent based charity, is delighted to announce that it has been awarded (October 2017) an ‘Outstanding’ rating from the Care Quality Commission (CQC).

Inspectors said that ellenor, the only charitable service in the county to provide end-of-life, cancer and respite care to people of all ages in the hospice or in the comfort of their own home was outstanding for its caring and responsive services and that patients said “staff relationships were valued and they went ‘the extra mile’ when providing care and support”.

They also highlighted that “the service provided outstanding end of life care where children and adults were enabled to experience a comfortable, dignified and pain-free death in the place of their choice when possible”.

Claire Cardy, Chief Executive for ellenor says: “We are delighted to have received this ‘Outstanding’ rating from the CQC, the highest that the regulator can award. This is testament to the dedication of our fantastic team of expert staff and volunteers. We regularly receive positive feedback from our patients and their families, but it’s a huge accolade to have the quality of care and compassion recognised by this inspection too. Our ethos is always to provide the best quality personalised care and support and enable families to make the most of the time they have together.”

For over 30 years ellenor has served the communities of North and West Kent – in their place of choice – 24 hours a day, 365 days of the year.

Our aim is to provide the best personalised care, by providing our expertise to ensure that families facing terminal illness get the right support in the best place possible, enabling them to make the most of the time they have.

The CQC is the independent regulator of health and adult social care services across the public, private and independent sectors. The Inspectors assessed patients’ personal care records and talked to patients, carers, family members and staff as well as measuring performance against five essential standards of quality; that is safe, effective, caring, responsive and well-led.

Sourdough Bread – Stanhill Farm

We are pleased to announce that from the middle of April we will have sourdough bread available! Produced locally by baker, Sourdough Mikate, we will be offering a range of nine different varieties of sourdough bread. Sourdough has been requested by many customers...

DARTFORD FC | CLASS OF 2024-25 | MEET JOSH ATKINSON

Dartford hosted Folkestone Invicta at Bericote Powerhouse Princes Park on Saturday. Josh Atkinson featured in our matchday programme that afternoon. For those who missed it, here is the full article: SECTION ONEJosh Atkinson was promoted into the Dartford First Team,...

Local Sport round up

By Rebecca Shafford Dartford Harriers:  The Dartford Half Marathon -  On the 2nd March was the iconic and challenging Dartford Half marathon!  For the second time Dartford Harriers partnered with RunThrough.co.uk who organised the event amazingly.  1177...

IF I COULD TURN BACK TIME …

Depressed by the dull weather recently, I became demotivated, tired, and definitely not nice to live with. This manifested itself as the ‘What If Blues’. It’s a dangerous phrase often leading to introspection and dissatisfaction with yourself. Who hasn’t asked...

Indulgent Rail Journeys: Exploring the World in Unmatched Luxury

Traveling by train evokes a sense of timeless elegance and adventure, especially aboard some of the world’s most luxurious rail journeys. For those seeking indulgence, the following rail experiences offer not only breathtaking landscapes but also impeccable service...

Remote work culture is here to stay, believe Dartford residents.

By Qashish Dhiraj Mehta In the world of remote work, your office is wherever your creativity feels most inspired. In recent times, the concept of remote work has gained significant traction across the globe, with the UK being one of the leading nations taking on this...

Local Author launches new book about Hitler’s Heroes During Operation Barbarossa

The first of a series of four titles that between them will feature all of the Knight’s Crosses awarded on the Eastern Front Full explanations of the action or actions leading to the granting of the awards Covers the period up to the end of Operation Barbarossa,...

Dartford Trampoline Club Bounces On!

By Fay Sargent Fifty years ago, my whole family attended the Dartford YMCA several times each week at the top of West Hill. While my Dad coached the boys club football team and Mum ran the tuck shop, my brothers were on the judo mat, and so I snuck into the trampoline...

A family-run children’s clothing shop closes after more than two decades trading.

Debra Winter, who runs Little N's Baby Boutique, says it was a difficult decision triggered by an increase in costs, including parking costs. Her store at the Priory Shopping Centre in Dartford, has been kitting out children in adorable outfits since May 2003. Debra...

DATE AND ACTS ANNOUNCED FOR DARTFORD PRIDE 2025

Orchard West in Partnership with Dartford Borough Council, presents Dartford Pride 2025! Sat 28 June Main event 1pm – 7pm | After Party Silent Disco 8pm – 11pm DARTFORD PRIDE is back! BIGGER and PROUDER than ever!  Everyone is welcome to this fantastic event,...