Home Instead Dartford has been ranked within the top five percent of health and social care companies worldwide in terms of care professional satisfaction.
All employees of the home care company were invited to take part in an anonymous survey by independent employee engagement experts WorkBuzz.
Home Instead Dartford is delighted to have received an impressive Care Professional engagement score of 98%, an overall mark showing how supportive an employer it is. The rating puts them as a global leader in their sector and gives them a ‘5 star’ accreditation.
These exceptional results led to them being also awarded the ‘PEAQ Employer Excellence’ award at the Home Instead Annual Conference, a remarkable achievement considering the network comprises over 260 offices.
100% of care professionals said they are proud to work for Home Instead Dartford, while 100% said they are given enough time to deliver the desired levels of client care.
Those who receive the company’s care were also surveyed, leading to exceptionally high satisfaction scores. This includes 100% of clients saying that their Care Professional makes them feel safe when they visit and 94% of clients saying that Home Instead has an excellent understanding of their care needs.
One review from a client reads: “Home Instead have provided regular care for Mum since April 2024. Mum has Vascular and Alzheimer’s dementia and we, as a family, recognise that Home Instead and Mum’s team have absolutely enabled her to remain independent in her flat as she wishes at present. They are kind, provide good company and happiness. Not just doing chores but being interested in mum as a person and alerting us promptly to any concerns.”
A Care Professional wrote: “I love working for home instead. I’m happy to provide the care and being able to make a difference in people’s lives from the comfort in their own home. The best part is spending time with my clients and client’s valuable smile make my day wonderful and I feel motivated to work hard.”
Home Instead has 15 care professional vacancies on offer for people who want to join the team and begin or further a career in care. Care Professionals undergo training and arm themselves with skills sought-after in the care sector.
Ram Thapa, Owner, says, “We are incredibly proud to receive this prestigious recognition for the fifth consecutive year running and about the exciting addition of the new award. Just like we put great empathy on person-centered care for our clients, our care and support for our team has top priority. Only a happy, well-trained and confident team can deliver the outstanding care we provide for our clients. We are grateful for everyone’s feedback and will continue our efforts to make our office the first choice for our employees and clients.”
Steven Frost, CEO of WorkBuzz commented: “At WorkBuzz we believe that exceptional employee experience deserves to be recognised and celebrated. Our five-star awards stand out because they are not a branding exercise. The awards have a data-driven criteria and the results are powerful because they come straight from the horse’s mouth – the actual employees of each company who enter.
“This award recognises the best workplace cultures where employees are proud to work, are motivated to do more, and want to stay for the foreseeable future. It’s a pleasure to partner with an organisation like Home Instead who truly care about their employee’s experience and have worked hard to ensure they create a culture where their people can thrive.”
To find out more about Home Instead Dartford and the home care services they provide, please call 01322 923750 or visit http://www.homeinstead.co.uk/dartford